All orders typically get dispatched within 1-3 business days once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Normally for international shipping, please allow 1-2 weeks shipping days.
We are excited to announce that we now offer DHL shipping. If you need to upgrade your order to DHL shipping, kindly email us at services@snowears.com. Our customer service team will respond promptly to confirm the additional shipping fee for you. Please note that shipping times are estimates and actual delivery times may vary.
Orders can be returned within 30 days of placing the order. Please note, a restocking fee of $15 per item will be deducted from your refund. This includes expenses related to shipping and handling of returned items, as well as costs for printing return labels.
Kindly note:
* In Transit Products: Products marked as "in transit" are not eligible for returns or refunds.
* Condition of Returned Products: Returned items must be in their original, unused condition and packaging.
* Refund Processing: Refunds will be issued to the original payment method used for purchase within 3-5 business days of receiving the returned product.
* Clearance items, once purchased, are considered as final sales. We regret to inform that we cannot accommodate any requests for returns or exchanges on these items.
Please note that items purchased at flash sale prices are non-returnable.
Customer Reviews
Amazing quality. Adorable and great fabrics. I highly recommend@!
I absolutely love this jacket. I went up for the first time this season and it was so windy and snowing and I kept warm and dry. I love the big kangaroo jacket in the front. It zips up and Im never worried about losing my phone.
I got so many compliments. I wore a beanie with bunny ears last season which were a hit but I think this is a cute upgrade! And with the mint color, I am not worried about being lost in the crowd when I ride with my boyfriend.
Plus I got free winter socks with my order!
I was so pleased to find this hoodie online! The quality and stitching are excellent and I appreciate the deep hood. I've only worn it once because it's been warm here, but we have our first snowfall today and I look forward to wearing my splendid bunny hoodie!
very good quality!
incredibly soft and cozy
