I ordered this jacket because I loved the fit and especially the bunny ear design, but the overall experience wasn’t the best.
I expected some delay with delivery, but it ended up taking almost a month to arrive. To be fair, I don’t think this was entirely the company’s fault and was likely an issue with the shipping carrier. However, when I reached out to customer support because the package hadn’t moved at all, I was disappointed by the lack of help. I was simply told to track the shipment (like yeah thank you but that is the problem?)
When the jacket finally arrived, I was excited. The quality is great and the fit is really nice. Unfortunately, the “detachable bunny ears” ? Nowhere to be found. This was very disappointing, as the ears were the main reason I purchased the jacket. While it looks good, I could have easily bought a similar jacket locally. The bunny ears were what made it stand out to me.
Overall, the material is good quality, but without the bunny ears, it’s just a standard jacket.