All orders typically get dispatched within 1-3 business days once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped from the warehouse. Normally for international shipping, please allow 1-2 weeks shipping days.
We are excited to announce that we now offer DHL shipping. If you need to upgrade your order to DHL shipping, kindly email us at services@snowears.com. Our customer service team will respond promptly to confirm the additional shipping fee for you. Please note that shipping times are estimates and actual delivery times may vary.
Orders can be returned within 30 days of placing the order. Please note, a restocking fee of $15 per item will be deducted from your refund. This includes expenses related to shipping and handling of returned items, as well as costs for printing return labels.
Kindly note:
* In Transit Products: Products marked as "in transit" are not eligible for returns or refunds.
* Condition of Returned Products: Returned items must be in their original, unused condition and packaging.
* Refund Processing: Refunds will be issued to the original payment method used for purchase within 3-5 business days of receiving the returned product.
* Clearance items, once purchased, are considered as final sales. We regret to inform that we cannot accommodate any requests for returns or exchanges on these items.
Please note that items purchased at flash sale prices are non-returnable.
Customer Reviews
I am obsessed with this jacket. The print, the fit, the fabric - everything is perfect. Also it has a lot of pockets and keeps you super warm even tho it’s not that thick.
I had some issues with shipping but the lady at customer service was super nice and took care of everything very quickly!
I am absolutely in love with my ski jacket! The panda design is so cute and the quality is amazing. I couldn't be happier with my purchase. I highly recommend this jacket to anyone looking for a stylish and functional option!
This ski jacket is too cute for words! I love the panda design and the quality is top-notch. I can't believe how warm and comfortable it is. You need to get your hands on this jacket!
I am so impressed with the quality and design of this ski jacket. The panda pattern is adorable and the jacket itself is warm, comfortable, and looks great on the mountain. I highly recommend it!
I bought this as a gift for my boyfriend and he said this jacket is great!! It keeps you very warm and has multiple pockets for storage. Well worth the money I paid for it!!
